Is this Car Ready for
Prime Time?

Toyota provides detailed criteria for what qualifies as a Toyota Certified Used Vehicle. Meeting these criteria is the first step towards preparing a vehicle for sale. These high standards attract more customers to the TCUV brand and reinforce the trust consumers have in the certified used vehicle mark.
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Toyota Corolla

We Need The Sticker!

Window stickers allow customers to quickly identify vehicle features while reinforcing the TCUV brand. Learn to print window stickers for your vehicles using the Toyota Certified Window Sticker Application.

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Vehicle Preparation

Ensuring vehicle inventories are properly prepared and maintained helps increase consumer confidence. Whether it’s a repeat customer or a referral sale, consistent presentation of items like the window sticker all play a role in building consumer trust. This confidence in the Toyota Certified Used Vehicle brand is vital to cultivating future sales opportunities.
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Toyota Tacoma

Presenting The Vehicle

To ensure the program is viewed by the customer as a value and a benefit, it needs to be presented properly. As the salesperson walks the customer around the vehicle they will point out the features of the vehicle using the window sticker which includes the Gold Quality Assurance Inspection. This is the starting point to build value in the vehicle for the customer.

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Inspection Guidelines

The Toyota Certified inspection process can be broken up into two different categories. They are what you are required to inspect and what Toyota strongly recommends. View details to review the items that need to be inspected in each category.

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Toyota Yaris
Toyota C-HR

Detailing and Reconditioning

After the initial detailed point inspection, the Service person identifies the areas of the vehicle that requires detailing and reconditioning, and makes recommendations for the Service Department to work on the vehicles to meet the TCUV standards.

There are four stages of detailing required to ensure that Certified Pre-Owned paint standards are met: (1) Cleaning, (2) Paint Examination, (3) Repair (if required) and (4) Normal Vehicle Preparation

The details and requirements of the four steps are identified in the OEM Technical Service Bulletin (TSB), or any subsequent TSB or updated information.